Payment and Shipping Information

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Payment and shipping

The following conditions apply:

Delivery of goods is carried out worldwide.

Shipping costs (including VAT)

We do not calculate shipping costs.

Provision of digital content:
 

There are no shipping costs for digital content (data created and provided in digital form).

Digital content will be sent to you as a file by email within 48 hours of conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).

Digital content will be made available to you via a link sent to you by email.
This email with access data for providing the digital content will be sent within 48 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).

Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 3 working days, and for international deliveries within 3 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Note that on Sundays and public holidays no notification is made.
Have you ordered items with different delivery times, we will ship the goods in a common mission, unless we have made no agreements with you. The delivery time is determined in this case according to the article with the longest delivery time you have ordered.

Accepted payment options

Payment by bank transfer
Payment with credit card

Via PayPal checkout:
- Payment by PayPal
– Payment via PayPal Express
- Payment with credit card
– Payment by SEPA direct debit
– Payment via “Pay later”
– Payment by installments
– Payment by Sofort/Sofortüberweisung
– Payment by giropay

About Stripe:
– Payment by Sofort/Sofortüberweisung
– Payment by SEPA direct debit (via Klarna)
– Payment by credit card (via Klarna)
– Payment by invoice (via Klarna)
– Payment by installment purchase (via Klarna)
- Payment with credit card
– Payment by giropay
– Payment via Apple Pay
– Payment via Google Pay
– Payment by SEPA direct debit


Further details for payment

If you pay by credit card (without using a payment service provider), your credit card account will be debited when the contract is concluded.


Our bank connection:

Markus Lüdemann
Bank: Sparkasse Krefeld

Krefeld Savings Bank –
Ostwall 155
47798 Krefeld

IBAN: DE94 3205 0000 0000 4322 37
BIC:SPKRDE33XXX


For questions, please find our contact details in the imprint.